It’s certainly been a busy few months – if not year – at NEOS! Despite a challenging environment, adviser demand for NEOS has continued to grow and with it, so has our team.
We’re therefore excited to welcome seven new service consultants, two dedicated tele-interviewers and four new underwriters to the NEOS family. And this is in addition to the two new underwriters we welcomed in July!
From the moment we launched NEOS, delivering a new standard in the application process and underwriting experience has been a core goal. To achieve it, we’ve leveraged great technology and delivered a market-leading quote and application system.
However, no matter how good our technology, it’s not what sets NEOS apart. What really sets us apart is our passionate, dedicated and highly skilled people.
That’s why we’re committed to continually investing in our people and expanding our teams to meet adviser demand. We want to ensure that the NEOS Experience we’re known for, continues to be the NEOS Experience we deliver.
And if the calibre of our new team members is anything to go by, our capacity to deliver an outstanding experience across tele-interviewing, underwriting, customer service and claims management remains strong.
As with all our people, our new team members have been recruited not only for their technical capabilities and experience, but most importantly, for their inter-personal skills, willingness to pick up the phone and desire to apply common-sense. We’ll be profiling our new team members in more detail in the coming weeks – watch this space to learn more about them!
With the holiday season just around the corner, we know there’s pressure to get business completed before end of year. Now’s the time to give NEOS a go! Our tele-interview and underwriting teams are available to support you and ready to deliver the rapid turnaround times, ‘back to basics’ customer service and the common-sense decisions we’re known for.
Get in touch with your BDM today and let’s get business done!
Still not sure if NEOS is the right choice? Join us for a 30-minute webinar and learn why NEOS is the best choice for getting business done, fast. The webinar will include a live demonstration of our quote and application, explain our client-centric underwriting approach and philosophy, and provide best practice tips for doing business with us.