Your clients are covered for coronavirus just like any other illness. NEOS Protection plans do not contain any exclusion in relation to epidemics or pandemics. This means your clients can make a claim in relation to coronavirus if required. This includes any life, total and permanent disability (TPD), critical illness, child’s critical illness and income protection cover types.
As with all claims, clients must have fulfilled their disclosure obligations and met the terms of their cover in order to be eligible for a benefit payout.
All new clients will be subject to our usual underwriting process. However, for clients suffering from the virus at the time of application, we will decline the decision to offer cover until the applicant returns to good health.
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For any enquiries about NEOS Protection, including relating to coronavirus (COVID-19), please contact us or see our frequently asked questions.